#brandbitestuesday! How can brands improve their user experience? Mark Harnet of Seren is here to tell you

Mark Harnett, Senior User Experience Consultant at Seren, talks about how brands can improve their user experience.

Brand Bites is a new project run by the MSc Brand Leadership team at the University of East Anglia. To get in touch or get more information about MSc Brand Leadership please see our website: http://www.business.uea.ac.uk/msc-brand-leadership


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